G’da criticised LIAT for poor service

BRIDGETOWN – Grenada has joined with St Vincent and the Grenadines and countless passengers in complaining about the poor quality service provided by regional carrier, LIAT, even though the Antigua-based airline has apologised for its shortcomings.

“We are looking for other takers,” pronounced Grenada’s Tourism Minister Dr Claris Modeste-Curwen after recounting her personal experience with the financially embattled airline.

“About a week ago, I went to St Lucia (and) LIAT had a two-hour delay. On my way back, LIAT had a one hour delay,” Dr. Modeste-Curwen, who was appointed in June, said.

She told a Caribbean Tourism Organisation (CTO) press briefing at the State of the Industry Conference here that her colleagues too have also had the displeasure of travelling with the airline and, recently, one of them had to cancel a press conference as a result of the poor service.

The Grenadian tourism minister told reporters that LIAT’s unreliability has derailed the expectation of proper planning.

“You can’t plan for the next day, you need an extra 24-hours just in case. A number of my colleagues have had to overnight in Barbados,” she said.

It has been another turbulent week for the airline, which was summoned to a meeting Wednesday with the Government of St Vincent and the Grenadines over its shoddy service.

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