GTM group of insurance companies has established a new branch office at Wall Street in Grand Anse, St George to help better serve customers.
GTM officials held a brief opening ceremony last Thursday at the new office located upstairs Gittens Drug Mart.
Company officials told members of the local media that the opening of the new branch office is intended to strengthen and build on their traditions.
According to GTM’s Branch Manager, Judy McCutcheon, the focus of the new outlet will be to provide a friendly customer-type focus to those who visit the office to conduct business.
“Recognising the challenges faced with traffic congestion and parking, we opened these doors to provide an easier option for our clients. Doing business with you our clients in what we consider to be the emerging commercial capital of Grenada will be our pleasure as we envision it to be easier and more comfortable,” McCutcheon said.
The female GTM boss disclosed that the new office will offer the same service as the head office on Church Street, St. George’s – Life, Health, Property, Liability, Travel Liability and Motor.
“Our aim is to give our client a great sales experience in all areas of our business and to be that one stop to doing insurance business.
We will be offering a full range of services at this location and our office is staffed with friendly and competent customer care representatives who are able to efficiently take care of all your insurance needs,” she told reporters.
Agency Manager at GTM, Delon Felix, said one of the challenges faced at the Church street office was parking and it is believed that the new office will help ease the situation.
“We recognise over the years from our St George’s office there has been quite major problems for parking in the area on Church Street. In fact, we have no parking on Church Street. We looked at a number of ways that we can curb such problems and we recognise that it makes a lot of sense to find a new location where we can at least facilitate parking to create the ease and convenience for our customers,” Felix said.
He noted that persons are much more comfortable doing business in the south.
“Now that we are in the South, we expect them to be able to walk into our office, so we expect to capture a lot more businesses from the commercial sector and from persons in the south of the island compared to persons who were not even going to consider us before,” he remarked.
GTM Group of Insurance companies has been in operation in Grenada since 1959.