Digicel has dispensed with roaming charges across its Caribbean markets, effective October 1st, 2013.
A release from the company said the move which applies to voice, SMS and data roaming charges sees customers being able to communicate for the same “great rates” that they pay at home when they travel in the Caribbean.
According to the release, Digicel customers will not be charged an activation fee when roaming in the Caribbean.
It said: “As the first operator in the region to dispense with roaming rates, Digicel is reaffirming its commitment to customers and to ensuring that they always benefit from best value”.
The release quoted Patricia Maher, Digicel Country Manager, as saying, “We have done extensive research across the globe and what we are offering with “Roam Like You’re Home” is quite simply the best roaming plan in the world as it gives customers the freedom to use their phones abroad as they do at home without having to worry about the cost.
“We are thrilled to be revolutionising the world of roaming and to be rolling this out across the region. In doing so, we are ensuring that our customers can use their Digicel phones while roaming without being afraid of high charges”, she said.
The release stated that this move by DIGICEL “comes on the back of the fantastic customer reaction to Digicel’s “Same Rates a Yaad” plan launched in Jamaica which has since been mirrored in markets like Barbados, Panama and Trinidad and the company’s ongoing mission to ensure that customers get more for less”.
Brian Finn, Digicel Group Commercial Director, comments; “At Digicel, we are always looking for new ways to drive value to our customer base and to keep people connected. We are proud to be the first operator to be making this move and to be ensuring that our valued customers can communicate easily and economically wherever they are in the region.”
He continued: “This is all about giving our customers the freedom to communicate as they wish when they travel without the fear of running up high bills.”
The move which applies to voice, SMS and data roaming charges sees customers being able to communicate for the same great rates that they pay at home when they travel in the Caribbean.
It will be in place across the region by 1stOctober 2013 and Digicel customers will not be charged an activation fee when roaming in the Caribbean.